Ask us anything
Booking the trip of your life should not feel like signing something you have not read. Here is the money, the paperwork and the fine print, in plain language and up front. If your question is not here, ask us. A person replies the same day.
Section 01
Tour2gether (Pty) Ltd, a South African company registered as 2025/645788/07 at 10 Wodin Road, Claremont, Cape Town, 7700. You can look the registration up. The journeys are operated on the ground with Europamundo, one of the largest guided coach operators in the world, and your contract for the trip is with us here in South Africa.
No. Our banking details never change. If you ever receive an email asking you to pay a different account, do not pay it, however convincing it looks. Call us first on 081 880 1466 and we will confirm. This is the single most common way South African travellers lose money, and it is worth the thirty second phone call every time.
R3,000 per person, charged as R3,090 with the 3% online processing that applies to every payment we take. That holds your seat on that departure. The balance is due 75 days before you travel, so there is a long, unhurried stretch in between. Bookings made inside 75 days of departure are payable in full at the time of booking.
Our cancellation policy is a fixed ladder, and we would rather you read it now than discover it later. More than 75 days before departure, the R3,000 per person deposit is forfeited. From 75 to 46 days, 75% of the total booking value is charged. From 45 to 31 days, 90%. At 30 days or less, 100%. The deposit and the 3% processing on it are not returned in any of those cases. This is why we push everyone towards comprehensive travel insurance that includes cancellation cover.
Card and EFT, all in South African Rand. Every public price already includes the 3% online processing, so it costs the same whichever way you pay. Your exchange rate is fixed at booking, which means the number you agreed to is the number you pay even if the Rand has a bad month afterwards.
Tell us early and tell us honestly. Depending on how far out you are and what has happened, there may be room to move you to another departure rather than cancel, and we will always look at that first. What we will not do is pretend the cancellation ladder above does not exist. You will get a straight answer and the actual numbers, in writing.
Section 02
Find the journey and the departure date you want, and book it online. You will enter each traveller exactly as their travel document reads, pay the deposit, and get a written confirmation by email. If you would rather do it with a person on the line, WhatsApp or call us and we will walk through it with you.
Coach transport for the whole route, hotel accommodation every night, an English-speaking Tour Director, breakfast every morning, basic group insurance and a 24 hour emergency line. Lunches, dinners and optional excursions are quoted separately and shown before you pay, never added afterwards.
No. You arrange your own flights to the city where the journey starts, which usually works out cheaper and lets you use your own miles or add a few days either side. We will tell you exactly where and when to be there, and we are happy to talk through the sensible routings from Johannesburg or Cape Town.
Yes, and a lot of people do. Tell us what you are thinking when you book and we will make sure your confirmation, your hotel list and your visa paperwork all line up with the dates you are actually in the country.
Section 03
Yes, for most European journeys. Start early: allow 10 to 12 weeks for the whole process. We send you a booking confirmation built for the application, with the hotel list and the day by day itinerary the consulates ask to see. This is the part people leave too late, so we will nudge you about it.
Basic group cover is included in the journey price. It is not enough on its own. You still need your own comprehensive travel insurance for the visa application and for real life: cancellation, medical, baggage and flight disruption. Given the cancellation ladder above, the cancellation cover is the part that matters most. We can point you to South African providers who do this properly.
Each traveller name exactly as it appears on their travel document, and a copy of that document page before we can confirm. You can upload it securely during checkout, or acknowledge that you will send it to us, and we will not confirm the booking without one of those. It is stored encrypted and used only for the booking.
Section 04
English. Your Tour Director, your daily briefings and your documents are all in English. GO English departures, available April to October, are an English speaking group from end to end. Some standard departures are bilingual English and Spanish with one Tour Director who handles both, and we always tell you which kind you are booking.
A guaranteed English only group departure, available April to October. Everyone on the coach is in the same language, which changes the feel of the whole trip: the jokes land, the briefings are quick, and you make friends by day three. They also depart from a single traveller, which makes them the easy answer for anyone going alone.
Coaches carry up to 52 people. Most departures run with 30 to 45 travellers from a mix of countries, all together with one Tour Director for the whole journey. Large enough that there is always someone to sit with, small enough that the Tour Director knows your name.
Very. GO English departures go from a single traveller, and a coach full of people heading the same way is one of the friendliest ways to travel alone. A single room supplement applies, and some departures offer a twin share match. Filter for "Solo Friendly" on the browse page to see them all.
Yes, and a good share of every coach is South Africans in their 60s and 70s. The pacing is set for a mixed group of active travellers, with a mix of walking and coach time most days. If you have specific mobility needs, tell us before you book and we will point you at the journeys that genuinely suit, not just the ones we would like to sell.
Every journey carries a 24 hour emergency number, held by your Tour Director and printed in your pre-departure documents. It is staffed around the clock, including the hours when our Cape Town office is closed. You are never on your own out there.
Still wondering about something?
Ask it. No question about a trip this big is a silly one, and you will get a person who has actually been there rather than a form letter. WhatsApp is fastest, and every message gets a reply within a business day, Monday to Friday.
What you can rely on
English-guided
Every departure, every day of the journey
A Cape Town team
Real people, on the phone, in your time zone
Priced in Rands
The rate is locked when you book, no FX surprises
Pay it off
R3,000 holds your seat, the balance 75 days out
POPIA-compliant
Your data is handled by South African law